Plus Wellbeing
Trust & Safety

Your Health Data DeservesMedical-Grade Protection

Your health data is among the most sensitive information you possess. Unlike generic wellness platforms that treat data security as an afterthought, Plus Wellbeing has integrated rigorous safety protocols into every layer of our infrastructure—from the database architecture to the AI models and human oversight.

Here is how we protect your MetabolicTwin™ and ensure your privacy 24/7.

HIPAA Secured
AES-256 Encrypted
NIST Compliant

Our Three Pillars of Protection

A comprehensive approach to safeguarding your health data through infrastructure, intelligence, and human oversight.

01

The Infrastructure: The Clinical Vault

Built on a HIPAA-Secured, FHIR-Native Foundation.

We don't store your data in standard web databases. Your health records are housed in a HIPAA-secured environment engineered on Medplum, a leading provider of clinical infrastructure. By utilizing FHIR (Fast Healthcare Interoperability Resources) standards—the same language used by top hospital systems—we ensure your data is secure, encrypted in transit and at rest, and structurally ready for clinical integration. This isn't just "app security"; it's medical-grade infrastructure.

Bank-Level Encryption (AES-256)
Strict HIPAA Compliance Protocols
FHIR-Native Interoperability
02

The Intelligence: Safe AI, By Design

NIST-Aligned AI with Clinical Guardrails.

Your MetabolicTwin™ is powered by sophisticated AI, but it never operates unchecked. We adhere to a rigorous AI safety framework aligned with NIST (National Institute of Standards and Technology) guidelines. This framework establishes strict clinical guardrails that prevent "hallucinations" and ensure that every recommendation—from nutrition adjustments to sleep guidance—is rooted in evidence-based medicine. Our AI is designed to detect metabolic drift and surface insights, not to make unsupervised medical decisions.

Adherence to NIST AI Risk Management Framework
Evidence-Based Nutritional Protocols
Continuous Model Auditing & Validation
03

The Oversight: Human-in-the-Loop

Real Clinician Supervision. Always.

Technology is a powerful tool, but it is not a replacement for human expertise. Our platform is built on a "Human-in-the-Loop" protocol. Your licensed Registered Dietitian (RD) serves as the "First Responder" to your data. When your MetabolicTwin™ detects significant drift or anomalies in your biomarkers, it flags your care team for immediate review. Every critical health action is validated by a qualified professional before it reaches you.

Licensed RD Review of AI Insights
Care Team Alerts for Metabolic Drift
Direct Clinician Messaging Channels
Our Promise: Your Data Sovereignty

You own your biology. We are simply its custodians. Plus Wellbeing will never sell your individual health data to advertisers or third parties.

Because our platform is built on FHIR standards, your data remains portable—easy to share with your doctor if you choose, and easy to take with you if you leave.

Never Sold
Fully Portable
You Control

Your trust is the foundation of your healthspan. We work every day to earn it.